Char Dham Yatra by Helicopter Ex Dehradun

Note:

• Hotels & rooms are subject to change at times, due to unavoidable circumstances.
• Rooms are booked on double sharing basis only.
• No Refund for unutilized services

Important Guidelines and Policies:

• This is a fixed departures tour, and all departure timings of each destination are fixed. Therefore, passengers must ensure they report as per the mentioned scheduled ETDs on each day of the tour.
• In respect of COVID-19, all necessary measures issued by the State & Central Governments would have to be adhered by the passengers. The measures shall be confirmed by UTS to the passengers 02-03 weeks prior to the date of arrival. Without adhering to the prescribed measures/requirements, boarding would be denied without any refunds.
• Guests have to MANDATORILY submit their correct weights at the time of booking. If any change in weight found at the time of their travel from the submitted weights, which would exceed our aircraft’s weight carrying capacity, guest(s) would be deboarded & cancelled for the Heli-tour without any refund.
• Overweight charges would be charged to guests who are above 80 kg weight. The reason for the same is that we operate at very high-altitude terrain where the weight carrying capacity of the aircraft is only 450 kg. Hence, due to overweight passengers we lose seats in our Chardham fixed departure flights. Overweight charges are applicable at INR 1,000/kg, for the total weight above 80 kg/pax.
• Weighing at the time of boarding the helicopter is a must, since the chopper service company shall not allow boarding in case the total weight exceeds the weight limitation of the helicopter. &, due to the same reason, in case of more than 01 available aircraft, we reserve the right to shuffle passengers between helicopters to manage the right weight of helicopters for safe flying in the hills. Therefore, passengers travelling together might not be accommodated in the same helicopter flight.
• When planning your tour, we strongly advise the guests to keep one additional day at hand at Dehradun, over & above the 5N6D period, so that they do not end up in problem in case the weather gets very bad after the commencement of tour, which may lead to extension of the tour. 
• Airport transfers will be provided only on the arrival day at Dehradun and on the 5th day of the tour.
• AADHAR & PAN Card copies are to be shared mandatorily by all Indians, & passport is required in case of foreign nationals.
• Network connectivity at Harsil & Badrinath is very poor. BSNL & Jio are the main telecom service providers, that work in these regions at times. It is most likely, that guests would be cut-off from the outside world during their time there. However, our crew shall be with the guests for any assistance required at all the Dhams.
• Guests would not be allowed to carry their suitcases/luggage in the aircraft. Duffle bags would be provided by our crew on the day of arrival, in which guests will be allowed to carry up to 05 kg of luggage during the tour.
• Chopper service company has its own crew at all the Dhams. For any help, guidance or assistance, guests are free to reach out to them.
• Hotels at all the Dhams are non-star category. However, helicopter provider has carefully selected the most comfortable & highest rated properties for their Heli-tours.
• All temples in Chardham sector are located at a high altitude, & guests are advised to carry their own medication with them during travel. Guests are also advised to carry heavy woollen clothing with them, since during evenings & nights the temperature drops drastically.
• Maha Abhishek & Rudra Abhishek Puja’s confirmation needs to be provided by the guests at the time of booking. Payment for the same shall be collected by our crew at Dehradun, so that we can arrange the Puja for the guest prior to their arrival at Badrinath & Kedarnath.
• Flying in hills is subject to weather conditions. And in regards to our Chardham operations, we would like to bring to your kind attention that cancellations & other inconveniences due to weather are very much likely since weather is extremely unpredictable in the hills. Therefore, guests should come prepared to face the eventualities caused by weather problems. Further please note, in case of bad weather, we shall operate as per our policies mentioned in the ‘Terms & Conditions’ & ‘Important Guidelines & Policies’ sections.
• The accommodation included in the package are subject to availability and we cannot guarantee confirmation as our sector depends on the climatic conditions. Thus, at times we may not be able to provide the hotels as listed above. Hotels in Chardham sector vary basic especially in Yamunotri where these are best available accommodation. Upon arrival we will not be able to change any accommodations.
• The transport provided for transfers would be 01 vehicle for 6 persons, separate vehicles cannot be provided due to limited availability.

Terms And Conditions:

• Passengers have to mandatorily follow the government prescribed measures in regards to COVID-19. Without adhering to the same, boarding shall be denied by service provider without any refunds.
• Flying in hills are subject to many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), bad weather, sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the guests at the helipads, among others.
• Our company shall not be liable for any medical emergency on the ground to the party. Therefore, in your own interest, guests are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a guest has any medical ailment/condition. Any donations, tips, pitthu, palki/pony and porter charges shall be borne by the guests. 
• Passengers travelling together may not travel in the same helicopter flight, as we may have to shuffle passengers in helicopter flights to manage the total weight of the aircraft.
• Chopper service provider reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).
• Guests are required to pay 100% of the additional charges before the commencement of tour. Passengers would not be allowed to board or commence the tour, without paying the full and final payable amount.

Carriage By Air Act, 1972

• The carriage is subject to UTS Services regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

No Aerial Photography

• Aerial Photography from Helicopter is illegal and punishable by law and photography at the helipad is strictly prohibited.

Infants

• Infant below 2 years/12kg are carried free of charge. In case of verification of age, ID proof/birth certificate of the child shall be checked.

Baggage Allowance

• Only one handbag weighing a maximum of 5 kgs is allowed per passenger.

Helicopter Weight Limitation

• Passengers would be taken on board depending up on the load and temperature conditions. Pilots call will be final. Maximum weight capacity of the helicopter is 450 kg (excluding baggage weight) at these destinations. All passengers on board must be within this limit. Hence, passengers are advised to provide us their exact weights at the time of booking and carry baggage within the permissible limit.

Seating Capacity

• The maximum seating capacity for our helicopters is 06 passengers + 01 Crew.

Disputes

• Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Delhi Jurisdiction.

Bad Weather/Force Majeure Situations Policy:

• In case passengers are not able to reach Dehradun due to any international/national/state emergency, 100% refund of the total tour cost shall be done by Chopper Service Provider without any levy of charge.
• Where bad weather, technical snags or any force majeure reason beyond Chopper Service Provider control results in the cancellation of your flight being delayed or cancelled, Chopper Service Provider will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals or any other travel expenses done by the guests shall be offered in the event of cancellation of a flight.
• After commencement of tour, if the aircraft has to return mid-way due to weather/force majeure conditions, guests will be charged for the flying time of the sector getting cancelled @ INR 120,000/hr plus GST, over & above the additional services rendered to the guest.
• New Chardham passenger(s) scheduled for departure from Dehradun on any respective travel date shall be our top priority, over the back-log passenger(s) of previous days(s).
• Our obligation toward this tour is up to the 4N5D period of your Chardham yatra. Under no circumstance, Chopper Service Provider shall increase the 4N5D period for the guests, since we have advance bookings every day, hence carry forward of passengers will not be possible. In the mentioned period, Chopper Service Provider shall try to cover maximum Dhams for the guests that is possible, subject to weather conditions and other operational barriers.
• Additional night halt charges shall be payable by the guests to hotel on direct payment basis, who continue to stay in the hotel accommodation arranged by Chopper Service Provider during the bad weather day halts.
• Dehradun night stay is only a complimentary stay provided by us. The actual flying commences from day 02 of the tour.
• In case for 05 straight days there is no flying due to any force majeure reason, guests will be given full refund toward the Heli-tour booking, minus the flight preparation charges (as per the cancellation/refunds policy).
• We shall try to cover the maximum Dhams possible for the guests in the 4N5D tour period, in case any force majeure disturbance occurs. And, for the unutilized Chardham sectors, guests would be given refund by Chopper Service Provider as per our refunds policy.
• Chopper Service Provider shall not fly to Harsil after 1200 hrs, under any circumstance, due to turbulent wind conditions.
• In case force majeure disturbance pertains remains for most part of the day, we shall plan the flights in the best possible way, subject to the remaining time-at-hand during the day, the operational restrictions and the weather forecast/conditions on the respective date. Planning of flights is as per the sole discretion of Chopper Service Provider crew.
• Chopper Service Provider shall solely decide the planning of flights for the Chardham groups, since we have to cater for multiple number of groups, that are stranded at each Dham in case of Bad weather/Force Majeure situation.
• No additional ferry flights shall be borne by Chopper Service Provider under any circumstance. If any passenger(s) require ferry flights to be operated for them in emergency on personal request, cost for the same shall be charged to the party @ INR 120,000/hr plus GST.
• In regards to the guests stranded at Kharsali/Harsil/Kedarnath/Badrinath, if any group requests to cancel their tour on their own desire and come down before their scheduled return date, the arrangement of vehicle for their return journey by road shall be done by UTS, however, cost for the same shall be borne by the guests on direct payment basis. No refunds are applicable in case guests wish to cancel & return mid-tour.
• Any increase in government levied taxes/royalties after the confirmation of booking, would be extra chargeable to the guests. Payment of any increase in government levy will be mandatory before the commencement of tour.
• Bookings will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.